Privacy policy

Privacy Policy

This Privacy Policy describes how Monsieur Laurent ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://monsieur-laurent.com (the "Site"), or otherwise interact with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" means the user of the Services, whether you are a customer, a website visitor, or another individual whose data we collect.

Please read this Privacy Policy carefully.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updated version will be posted on the Site with a revised effective date.

How We Collect and Use Your Personal Data

We collect personal information from various sources to provide and improve our Services.

Information You Provide Directly

• Contact details (name, address, email address, phone number)
• Order information (billing and shipping address, payment confirmation)
• Account information (username, password, security questions)
• Communications (messages sent to customer support)

Information Collected Automatically ("Usage Data")

• Device and browser information
• IP address
• Interaction data (pages visited, clicks, etc.)
• Collected via cookies, pixels, tags, and similar technologies

Information from Third Parties

• Service providers (e.g., Shopify, payment processors)
• Advertising and analytics partners

How We Use Your Personal Data

We use your personal information to:

• Process and fulfill orders
• Manage your account
• Provide customer support
• Improve and optimize our website and services
• Prevent fraud and ensure security
• Communicate with you (order updates, customer service messages, and marketing communications, where permitted)

Legal Basis (For EU Residents)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Performance of a contract (Article 6(1)(b) GDPR)
• Legitimate interests (Article 6(1)(f) GDPR), such as improving services and preventing fraud

Cookies

We use cookies and similar technologies to enhance your experience and ensure the proper functioning of the Site.

For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

Disclosure of Your Data

We may share your personal information with:

• Service providers (e.g., shipping, payment processing, hosting, customer support, analytics)
• Advertising and marketing partners
• Affiliates within our corporate group
• Authorities or legal entities when required by law

Data Retention

We retain your personal data only as long as necessary to:

• Maintain your account
• Provide our Services
• Comply with legal obligations

Your Rights

Depending on your location, you may have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to object
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the contact details provided on our Site.

Children's Data

Our Services are not intended for children. If you are a parent or guardian and believe your child has provided personal data, please contact us so we can delete it.

International Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is adequately protected.